Quality Inn Napa Gateway

it was the worst stay I had of all my trips this year.the room was reserved as non smoking ,it was'nt. complained to front desk , no help.flushed the toilet ,it nearly overflowed,called front desk .took over TWO hours for her maintenance to show up ,used towels to dry the floor.the smokey smell messed with my asthma. the carpet was filthy like someone had a party and all they did was vaccum the floor. the microwave was sitting by the sink ,no plug for it,and it was an electrical hazard where it was located.fridge did not get cold. ...read more

Quiet, clean, comfortable and gorgeous. The courtyard is a treat. However, if you are looking for a continental breakfast to remember, look elsewhere.

It was great. Very comfortable room, clean, excellent staff on duty. Only bad thing was no spa.

Guys were smoking pot by the room, guys were drinking beer outside next room, room reeked of cigarette, customer service was unprofessional.

I enjoyed my stay the staff was very friendly and the room was very clean.

This hotel relies upon the fact that it has convenient on & off of the freeway traffic and not it's care of its rooms. The room had its original paint, drapes, carpet etc. Dirty, stinky, sticky and dingy. No care has ever been given to cleanliness! ...read more

Staff was ok. But everything else was bad.

The hotel was not bad. The room was reasonably clean. The staff was professional. The pool was even in good shape - not heated though. The neighborhood I would compare to living in a dangerous inner city. We tried to buy sodas at 9:00 p.m., all business locked their bullet proof doors. You had to shop through the glass and then say what you wanted through a speaker. One store worker had mercy on us, after we were being panhandled for the second time. He let us in his store to shop, and warned us about walking home. This is probably not a place to bring your children or loved ones. There's a reason why it's hard to find business in these locations. It's just plain dangerous. Sorry Quality Inn. ...read more

This hotel met my expectations. Although not in the very best part of town, I already knew that. It was close to everything and everyone I wanted to see. The staff was friendly and accommodating.

I recommend this hotel for those traveling with families. The accommodations were clean and affordable for families.